FAQ

Straight answers about Sam, the setup week, and pricing

How much does Pro cost?

$199 a month, plus $4 for each call Sam answers. No contracts — cancel anytime.

How does the trial work?

We start by setting up your shop with you — your services, pricing, and hours — and forwarding your line. Then Sam answers your real customers for 7 days or 25 answered calls, whichever comes first, before billing starts.

Do I keep my phone number?

Yes. Your existing number stays yours — we forward it to your Pro number. Your customers keep calling the number they already have.

What happens when Sam answers a call?

Sam answers as your business, books the job against your real availability, and texts the customer a confirmation. Every call, booking, and message shows up in your schedule, so you always see what happened.

Is this an answering service?

No. An answering service takes a message and leaves the work to you. Sam books the job, keeps your schedule, and follows up — Pro is software for running your shop, and the phone is where it starts.

Can I still answer my own calls?

Yes. You choose who picks up first — you or Sam — and you can change it any time by dialing a code from your phone. Sam is there for the calls you can't take.
If you have any questions, please contact us